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Client:
I have purchased a replacement redox probe for Zodiac with reference W013047, order reference SXNDNDNVE. I have filed a complaint on your website as the received probe seems to have reliability issues. However, to this day, I have not received any response from you. I am awaiting your reply.
Technical Advisor:
Dear customer, thank you for contacting us and we apologize for the delay in our response. We have received your complaint regarding the replacement redox probe for Zodiac with reference W013047, order reference SXNDNDNVE. We are currently investigating the situation and will reply to you as soon as possible. Thank you for your patience.