Client:
Hi, I have a Hayward Aquarite Pro LS with a Sense&Dispense system with probes for pH and ORP. Can I replace my original pH and ORP probes with those on your website QU12-1426 and EQUI2-1431? My system was installed in 2015 and the software has not been updated (I do not even know if that is possible).
Technical Advisor:
Good morning, yes you can use those two references.
Client:
Great, if I order now, when can I have them here in Sweden?
Technical Advisor:
Next Tuesday.
Client:
Ok
Technical Advisor:
You are welcome.
Client:
And I do not need to upgrade the Hayworth Aquarite unit?
Technical Advisor:
No.
Client:
Thanks! Your order system says that you have "no carriers available for my delivery address". What does that mean?
Technical Advisor:
Sorry, shipment to Sweden will be available from tomorrow afternoon. Can you order tomorrow? We are on a trip.
Client:
Yes, I can order tomorrow instead. Thank you.
Technical Advisor:
Thanks, sorry for that.
Client:
Thank you, I have now made the order and hope they will work. All the best /Peter
Technical Advisor:
Thanks, have a nice day.