Resolving Payment Gateway Issues: A Step-by-Step Guide to Troubleshooting

Client:
Hello, I was trying to make one order and when I get to payment, there is no option to choose from. So I can not complete my order, because it says "Please make sure you've chosen a payment method and accepted the terms and conditions." What can I do?

Payment issue screenshot

Technical Advisor:
I understand the issue you are facing. It seems like there might be a technical glitch. Could you please try refreshing the page or try making the order from a different browser? If the issue persists, please get back to us.

Payment issue screenshot

Client:
I tried your suggestion but I'm still facing the same issue. What else can I do?

Technical Advisor:
I'm sorry for the inconvenience. It seems like there is a problem with our payment gateway. We are working on fixing it. Meanwhile, you can try making the payment using a different method. We apologize for the inconvenience and appreciate your patience.