Customer Communication: Problem-solving for Online Purchases and Payment with PayPal

Client:
I want to buy this item, but I can't pay with your shopping cart:
REPLACEMENT PH PROBE FOR AQUA REFERENCE: ADELTPH055
120 €

Technical Advisor:
Hello
Would you like to pay with card or PayPal?

Client:
Paypal

Technical Advisor:
I will send you an email through PayPal. You can pay directly on the PayPal page. Afterward, I will validate your order.

Client:
OK

Technical Advisor:
15 min