Compatibility and dimensions of probes for PH ASTRAAL POOL micro pumps: customer exchanges.

Client:
Bonjour, cette sonde est-elle compatible avec la micro pompe PH ASTRAAL POOL type MP1SPH NEW code S08AA0116818 ? Merci d'avance pour votre réponse. Cordialement.

Client:
La dimension de la sonde est de 85 mm et complète 115mm.

Technical Advisor:
One moment, let me check.

Client:
Thank you.

Technical Advisor:
With these dimensions, we have this one: phcenter.eu/gb/avady/1313-sonde-ph-de-remplacement-pour-avady-r%C3%A9ference-ayac08ac01.html

Client:
One moment, let me check.

Client:
No, that doesn't match what I have. I'm asking you this because the reference 00.043.20 corresponds to what I have in the installation-maintenance booklet.

Technical Advisor:
In the manual, yes. But our 00.043.20 is 150mm long.

Client:
But since there is no photo, I can't tell, but I can double-check the length. Thank you anyway.

Technical Advisor:
Or send me a photo of the probe.

Client:
Ah, I can try that.

Technical Advisor:
OK.

Client:
Image of the probe

Technical Advisor:
Then it's fine.

Client:
But what about the length?

Technical Advisor:
The probe is in a cable gland.

Client:
Ah, I see. Thank you very much for the information. Have a good day.

Technical Advisor:
You're welcome, feel free to contact us again! Have a great day.