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90 articles
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Request for Quote for pH Sensor Model S200C from SENSOREX
Published : 2023-10-05 | Categories : Questions about RedOX probesPablo Montes from SPI CONTROL SAC company contacts a technical advisor to request a S200C PH sensor from the brand SENSOREX. The advisor confirms the availability of the product and commits to [...]
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Assistance Guide for Avady Probe Replacement: Conversations with a Technical Adv
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer wants to replace their probes for their Prim ph evol avady type 21BB9889 regulator and chloriProtect Rx avady type 21D1TV4P. The technical advisor suggests two links for purchasing [...]
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Resolving Customer Email Issues for Order Updates: A Dialogue Customer: Hello,
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer, Gianluca De Rosa, contacted the technical advisor regarding an order placed on August 10th. The customer had mistakenly provided an incorrect email during the order placement, hence [...]
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Customer Service: Delivery Confirmation in Italy and Information Guide
Published : 2023-10-04 | Categories : Questions about RedOX probesThis HTML article illustrates an interaction between a client and a technical advisor. The client asks if the company delivers to Italy. The advisor confirms that they do and directs the client [...]
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Troubleshooting and Identification of Probes: pH or Redox?
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer is inquiring about probe reference 00.043.044, wondering if it is used to calculate the REDOX rate or the pH rate. The agent confirms that it is intended for pH calculation and is not [...]
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Resolving Payment Gateway Issues: A Step-by-Step Guide to Troubleshooting
Published : 2023-10-04 | Categories : Questions about RedOX probesA client faced a problem while making an order as no payment options were displayed, preventing completion of the order. The technical advisor suggested refreshing the page or using a different [...]
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Problems with pH probe attachment after cleaning: Dialogue with a technical advi
Published : 2023-10-04 | Categories : Questions about RedOX probesThis article presents a conversation between a customer and a technical advisor. The customer is experiencing difficulties in securing their pH probe after cleaning. As soon as they start the [...]
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PH Probe Calibration Issues INTP 5210 Pentair: PH4 Phase Failure
Published : 2023-10-04 | Categories : Questions about RedOX probesThe customer Patrick Penaud encountered issues during the installation of his new PH reference probe INTP 5210 for Pentair, ordered on July 17th (order YXVOZRUWM / invoice FA009287). Despite [...]