Resolving Customer Email Issues for Order Updates: A Dialogue Customer: Hello, I recently placed an order on your website and I haven't received any updates. Can you please provide me with the status of my order? Customer Support: Hello! Thank you for r

Client:
Hello, I placed an order on August 10th but the email I registered with is incorrect. Therefore, I don't know anything about my order anymore.

Technical Advisor:
Yes, all our orders have been shipped. Give me your name, I will check your order and send you an email tomorrow morning.

Client:
Gianluca De Rosa

Technical Advisor:
Thank you.

Client:
I made a mistake with the email, so I will not receive messages on that one. The correct email is email@email.com. The wrong email is email@email.com.

Technical Advisor:
I will use the email you provided for your order.

Client:
The email I used for the order (email@email.com) is wrong, so I don't receive news. Can you reply to this one? email@email.com.

Technical Advisor:
Ok. You're welcome. Don't hesitate to contact us again! Have a good day.

Client:
Have a good day.

Technical Advisor:
Have a good day.