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90 articles
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High-Temperature pH Probes: A Client-Advisor Interaction
Published : 2023-09-30 | Categories : Questions about RedOX probesIn a customer service interaction, the client inquires about the availability of pH probes that can endure temperatures of 100°C. The technical advisor responds by requesting the client's email [...]
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Delivery problem resolution: Collection point not defined for postal code 13122.
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer is having difficulties defining a pick-up point with the postal code 13122 on a platform. The technical advisor recommends selecting the "FR Colissimo PP" option and typing "13122" in [...]
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Choosing the Right Probe for Your pH Controller: Expert Guide and Tips
Published : 2023-09-30 | Categories : Questions about RedOX probesThis exchange concerns a request for assistance in choosing a pH probe for a pH controller. The customer is unsure about which model to choose. In response, the technical advisor asks for more [...]
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Consultation and Advice for the Acquisition of Optical Dissolved Oxygen Probe.
Published : 2023-09-30 | Categories : Questions about RedOX probesThe customer contacts a technical advisor looking for an optical probe to measure dissolved oxygen in a water treatment plant. The customer does not have a specific technical reference, but [...]
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FAQ on the Syclope Probe: Price, Manufacturing, Warranty, and Payment Options
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer is inquiring about a probe compatible with the original Syclope probe. The agent confirms the compatibility and specifies that the probe is sold for €115. It is manufactured in the C [...]
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Communication between the client and the technical advisor regarding the purchas
Published : 2023-09-30 | Categories : Questions about RedOX probesThe customer requests a probe for MINI pH AMBER and asks if it is the correct replacement. The technical advisor confirms and states that the product can only be sent. The customer asks about [...]
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Is Brilix suitable for use on the road? The technical advisor responds.
Published : 2023-09-30 | Categories : Questions about RedOX probesThis article is a short dialogue between a client and a technical advisor. The client asks if this probe is suitable for the Brilix road. The technical advisor responds positively. Key words [...]
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Technical differences between ARTICLE NO.: EQUI2-1470 and ARTICLE NO.: EQUI2-147
Published : 2023-09-30 | Categories : Questions about RedOX probesThe main difference between the products ARTICLE NO.: EQUI2-1470 and ARTICLE NO.: EQUI2-1472 lies in their technical specifications and functions. The differences are listed on the respective [...]